Contact info wanted Please.

[Taffy Evans]

Hi, does anybody out there have a way of contacting Stewmac besides placing an order? I can find no "Contact Us" provision on their website. If I can't contact them, they might see my comments if I put them here. My last email bounced back.
Thanks, Taff

[kiwigeo]

Yeah....when you select the "contact us" text it doesn't direct to a link. Cant find any phone numbers either.

Try this US phone no: (740) 592-3021

You could try a message to Robbie Obrien.

[Taffy Evans]

Hi Martin, thanks for that info. before I posted this I thought that maybe Srewmac has a way that flags their name when it's used out there, and maybe I was correct. Soon after seeing your reply, I got a Text from Stewmac asking if I had a review to make, how about that?

I texted back asking for an email address, and before I closed down the phone I received a reply with the address.
Taff

[kiwigeo]

Lack of a publicly displayed contact email address or phone number on the site seems to be an issue being flagged by a lot of people. Hope its not a taste of things to come.

My email in box is being bombarded with advertising mails despite having requested Stewmac to stop sending them.

Hi Martin, thanks for that info. before I posted this I thought that maybe Srewmac has a way that flags their name when it's used out there, and maybe I was correct. Soon after seeing your reply, I got a Text from Stewmac asking if I had a review to make, how about that?

I texted back asking for an email address, and before I closed down the phone I received a reply with the address.
Taff

[Taffy Evans]

Hi again, I got onto Stewmac with the email address they sent me. Thanks to all the members who had some input.
My reason for contacting them was to let them know that I was not happy with the fact that on several occasions after I have placed an order, I get advised of a 20% discount offer a day or so after they get my order.
Just last week I ordered Heatstick neck removal tool, $200.00 all up, only to receive advice that if I want to order something else there’s now 20% off. So I let them know how I feel. They have offered me a 20% voucher, which is nice, but does not make me feel confident about ordering in the future.
I also mentioned that I do not open their constant barrage of emails.
In closing, I mentioned that in over 30 or so years I have been pleased with their service, but the current marketing style bugs me.
Cheers Taff

[kiwigeo]

Hi again, I got onto Stewmac with the email address they sent me. Thanks to all the members who had some input.
My reason for contacting them was to let them know that I was not happy with the fact that on several occasions after I have placed an order, I get advised of a 20% discount offer a day or so after they get my order.
Just last week I ordered Heatstick neck removal tool, $200.00 all up, only to receive advice that if I want to order something else there’s now 20% off. So I let them know how I feel. They have offered me a 20% voucher, which is nice, but does not make me feel confident about ordering in the future.
I also mentioned that I do not open their constant barrage of emails.
In closing, I mentioned that in over 30 or so years I have been pleased with their service, but the current marketing style bugs me.
Cheers Taff

Yeah I'm not overly impressed with the business of late. Difficulty in getting touch with a business is always a turn off for me.